Terms & Conditions FINSYNC GROUP USA INC

Last Updated: June 2026

Welcome to FINSYNC GROUP USA INC ("FINSYNC," "we," "our," or "us"). These Terms & Conditions govern your use of our website, services, software platforms, and professional engagements. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. About FINSYNC

FINSYNC GROUP USA INC is a professional financial services firm providing bookkeeping, accounting, payroll, tax preparation, advisory, medical billing, medical coding, credentialing, insurance reimbursement support, and related business services.

Our mission is to help businesses, healthcare providers, entrepreneurs, and organizations operate more efficiently while maintaining financial accuracy, compliance, and growth.

2. Services We Provide

Our services may include, but are not limited to:

Accounting & Bookkeeping Services

• Full-cycle bookkeeping
• Financial statement preparation
• Bank and credit card reconciliations
• Accounts payable and receivable management
• Catch-up and clean-up bookkeeping
• Inventory and cost accounting support

Payroll Services

• Payroll processing
• Payroll tax filings
• W-2 and 1099 preparation
• Employee onboarding support
• Payroll compliance assistance

Tax Services

• Individual tax returns
• Business tax returns
• Corporate tax returns
• Partnership tax returns
• Sales tax filings
• Quarterly estimated tax filings
• Tax planning and advisory services

Medical Billing & Revenue Cycle Services

• Medical billing
• Medical coding
• Insurance claim submission
• Payment posting
• Denial management
• Appeals and claim follow-up
• Insurance reimbursement negotiations
• Provider credentialing services

Advisory Services

• CFO advisory
• Cash flow forecasting
• Budgeting and financial planning
• Business consulting
• Financial reporting analysis
• Growth and profitability consulting

Real Estate & Business Consulting

Where applicable and separately licensed, FINSYNC professionals may provide business consulting, investment analysis, and real estate advisory services.

3. Client Responsibilities

To provide effective services, clients agree to:

• Provide accurate, complete, and timely information.
• Respond promptly to requests for documentation.
• Maintain access to financial records and software platforms.
• Review reports, tax returns, and filings before approval.
• Notify FINSYNC immediately of any inaccuracies or discrepancies.
• Maintain compliance with applicable federal, state, and local laws.

Failure to provide accurate information may result in delays, errors, penalties, or additional fees for which FINSYNC shall not be responsible.

4. Tax Filing Responsibilities

FINSYNC prepares tax returns based solely on information provided by the client.

Clients acknowledge and agree that:

• They remain responsible for the accuracy of all information submitted.
• FINSYNC does not independently audit or verify information provided.
• Tax returns must be reviewed and approved by the client before filing.
• Tax laws may change without notice.
• No guarantee is made regarding refunds, deductions, credits, or tax outcomes.

5. Medical Billing & Insurance Services

FINSYNC works diligently to maximize claim reimbursement and improve collection performance.

However:

• Insurance companies retain sole authority regarding payment decisions.
• FINSYNC cannot guarantee claim approval.
• FINSYNC cannot guarantee reimbursement amounts.
• FINSYNC cannot guarantee payment timelines.
• Clients remain responsible for maintaining proper provider licensing and compliance.

6. HIPAA & Confidentiality

FINSYNC is committed to protecting confidential client information.

For healthcare clients:

• Protected Health Information (PHI) is handled in accordance with applicable HIPAA requirements.
• Business Associate Agreements (BAAs) may be executed where required.
• Access to confidential information is restricted to authorized personnel.

All client information is treated as confidential and will not be disclosed except as required by law or necessary to provide services.

7. Fees & Payment

Service fees are outlined in separate engagement agreements, proposals, or service contracts.

Clients agree that:

• Recurring services are billed in advance unless otherwise stated.
• Project-based work may require deposits.
• Invoices are due according to agreed payment terms.
• Late payments may incur additional fees or interest.
• Services may be suspended for non-payment.

All fees are non-refundable once services have been performed.

8. Electronic Communications & E-Signatures

Clients consent to:

• Electronic delivery of documents.
• Email communications.
• Electronic invoices.
• Electronic signatures.
• Secure client portal communications.

Electronic signatures shall carry the same legal effect as handwritten signatures where permitted by law.

9. Independent Contractors & Third-Party Platforms

FINSYNC may utilize qualified employees, independent contractors, consultants, and third-party software providers to perform services.

We may use platforms including but not limited to:

• QuickBooks Online
• Xero
• Gusto
• ADP
• Synder
• A2X
• Shopify
• Stripe
• Square
• MDLand
• Other industry-standard platforms

Clients acknowledge that use of such platforms may also be subject to separate third-party terms.

10. Limitation of Liability

To the fullest extent permitted by law:

• FINSYNC shall not be liable for indirect, incidental, consequential, or special damages.
• FINSYNC shall not be liable for penalties arising from inaccurate information provided by clients.
• FINSYNC shall not be responsible for actions taken based on client decisions.

In all cases, FINSYNC's total liability shall not exceed the amount paid by the client during the six (6) months preceding the event giving rise to the claim.

11. Termination

Either party may terminate services by providing written notice.

Upon termination:

• Outstanding invoices become immediately due.
• Client data and reports will be provided upon request.
• Access to certain systems and services may be discontinued.
• FINSYNC may retain records as required by law.

12. Intellectual Property

All reports, templates, processes, methodologies, website content, branding, graphics, and proprietary materials developed by FINSYNC remain the intellectual property of FINSYNC unless otherwise agreed in writing.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the State of New York.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Westchester County, New York.

14. Changes To These Terms

FINSYNC reserves the right to update or modify these Terms at any time.

Continued use of our services following any modification constitutes acceptance of the revised Terms.